One video is worth a million words
No More Endless Chat Conversations.
Solve Customer Issues Fast
THEY LOVE US & DEPEND ON US FOR THEIR OPERATIONS
Support tickets resolved 43% faster
+35% in customer satisfaction survey
How it works
Step 1
Instantly request a high-quality recording in just 1 click
Quickly link up and use from any CRM or chat tool you're already using, with no hassle.
Step 2
Your Users can show their issue on any device
Fast, easy and intuitive, our system works on every platform. No need to install any app or extension!
Step 3
Recordings appear instantly in your conversations
Never lose track of any customer issue as all the information is in the same place.
Integrates with all major CRMs and Chats
Or use in our own optimized dashboard
What client says
"VideoSupport is mission critical for us at Cowboy. Our customers can easily show us any complex issues on our bikes, making it super quick for us to help them out. We close support tickets much faster and our customers love how easy it is to solve their problems."
Levi Martens
Customer Success Lead - Cowboy
E-Bike
"We use VideoSupport every day across thousands of properties in the US.
We can check-in customers 3x faster than before and monitor the state of all our properties on the ground without needing to send anyone there."
Christopher Cobb
Director of Operations - Landing
Property Rental
"We use the screen-sharing feature of VideoSupport every day. Customers love how easy it is for them to explain their issue or bug in a short video instead of a long back and forth of text messages as we did before. And we love how easy it is to understand what's going on in no time."
Jean-Baptiste Jezequel
CEO - Evaboot
SaaS
Works on every
platform & browser
Desktop
Your users can record using the built in camera, or scan a QR code to record from their phone.
Mobile
Also on mobile, it's easy to record both cameras and doesn't require any install.
Screen Recording
It's never been easier to get product feedback or bug reports from users.
Contact us
Get Started For Free
Don’t take Our Word For It. Start Saving Time Today.
Free
0$
/ month
✓ 2 users
✓ 15 videos
✓ Up to 8 hours saved per month
✓ Limited support
Lite
39$
/ month
✓ 5 users
✓ 100 videos
✓ Unlimited public links
✓ Up to 50 hours saved per month
✓ Support within 48h
Pro
300$
/ month
✓ 10 users
✓ 500 videos per month
✓ Unlimited public links
✓ Up to 250 hours saved per month
✓ API access
✓ Custom branding
✓ Premium dedicated support
videosupport.io
hello@videosupport.io